Overview
Thank you for your interest in our monthly dog treats subscription service. This policy outlines the terms and conditions for subscribing to have our premium dog treats delivered right to your door monthly.
Subscription Options
- 1 Bag Subscription: One bag of premium dog treats delivered monthly with a 5% discount off regular retail price
- 2 Bag Subscription: Two bags of premium dog treats delivered monthly with a 10% discount off regular retail price
- 3+ Bag Subscription: Three or more bags of premium dog treats delivered monthly with a 15% discount off regular retail price
Billing and Payment
- Your subscription will be billed automatically on the same date each month
- The first payment will be processed immediately when you sign up for a subscription
- Subscription discounts cannot be combined with other promotional offers unless explicitly stated
Shipping and Delivery
- All subscriptions include FREE shipping
- Orders are typically processed within 1-2 business days of your billing date
- Delivery times vary based on your location but typically range from 3-7 business days
- You will receive tracking information via email once your order ships
- We are not responsible for delays due to shipping carrier issues or extreme weather conditions
Subscription Changes
- You may modify your subscription at any time by logging into your account or contacting customer service
- Changes to subscription quantity or frequency will take effect in the next billing cycle
- Subscription address changes must be submitted at least 5 days before your next billing date to ensure delivery to the new address
Cancellation Policy
- You may cancel your subscription at any time with a 30-day notice
- To cancel, please log into your account or contact our customer service team @ info@amyspups.com
- Any cancellation request must be received at least 30 days before your next scheduled delivery
- If you cancel within the 30-day window, you will receive one final shipment before your subscription ends
- No refunds will be issued for the current billing cycle when cancelling a subscription
Modification of Terms
- We reserve the right to modify this Subscription Policy at any time
- Any changes will be effective immediately upon posting to our website
- We will notify subscribers of significant changes via email
Contact Us
If you have any questions or concerns about your subscription, please contact our customer service team at info@amyspups.com.