1. Agreement to Terms
We’re excited to have you here! This document outlines our agreement with you when you use our website (www.amyspups.com) or purchase our delicious dog treats. We’ve tried to make these terms as clear and straightforward as possible, but if you have any questions, we’re always here to help. By accessing and using our website (www.amyspups.com) and purchasing our dog treats, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Product Information
2.1 Product Description
- All dog treats are made with ingredients as listed on their respective product pages
- While we strive for accuracy, product colors and appearances may vary slightly from images shown
- We reserve the right to modify product ingredients with appropriate notice
2.2 Product Use
- Our treats are intended for dog consumption only
- Products should be used according to the feeding guidelines provided
- Store treats as directed on packaging
- Check expiration dates before use
3. Orders and Pricing
3.1 Order Acceptance
- All orders are subject to acceptance and availability
- We reserve the right to refuse any order
- Confirmation emails do not constitute acceptance until verified
3.2 Pricing
- All prices are in USD
- Prices are subject to change without notice
- Applicable taxes will be added at checkout
- Promotional codes must be valid and entered at time of purchase
4. Payment Terms
4.1 Payment Methods
- We accept all major credit cards, PayPal, & Stripe
- All payments must be made in full at time of purchase
- Payment information is processed securely through our payment processor
4.2 Billing
- You agree to provide current, complete, and accurate purchase and account information
- You agree to promptly update account and payment information
5. Shipping and Delivery
5.1 Shipping Policy
- Orders are processed within stated timeframes
- Shipping times are estimates and not guaranteed
- Risk of loss transfers upon delivery to carrier
5.2 Delivery Issues
- You are responsible for providing accurate shipping information
- We are not responsible for orders delayed or lost due to incorrect information
- Claims for missing shipments must be made within 1-2 days
6. Returns and Refunds
Our return policy is incorporated by reference into these Terms of Service. Please refer to our Return Policy for complete details.
7. Intellectual Property
7.1 Website Content
- All content on our website is our property or used with permission
- You may not use our content without express written permission
- Our trademarks and trade dress may not be used without written permission
7.2 User Content
- Any content you submit remains your property
- You grant us license to use submitted content for business purposes
- We may remove any user content at our discretion
8. User Responsibilities
You agree to:
- Provide accurate account information
- Maintain the security of your account
- Not engage in any unlawful or fraudulent activities
- Not attempt to harm our business operations
9. Disclaimer of Warranties
9.1 Product Warranties
- Products are warranted to be as described on packaging
- No other warranties are expressed or implied
- We do not warrant products for any specific purpose
9.2 Website Warranties
- Website is provided “as is” and “as available”
- We do not guarantee uninterrupted or error-free service
- We are not responsible for third-party content
10. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our liability is limited to the amount paid for the product
- We are not liable for acts beyond our reasonable control
11. Indemnification
You agree to indemnify and hold us harmless from any claims arising from:
- Your violation of these terms
- Your use or misuse of our products
- Your violation of any law or third-party rights
12. Governing Law
These terms are governed by the laws of Texas, without regard to conflicts of law principles.
13. Dispute Resolution
13.1 Informal Resolution
- Parties agree to attempt informal resolution first
- Contact support@amyspups.com for disputes
13.2 Formal Resolution
- Disputes will be resolved in Texas courts
- You waive any objection to venue and jurisdiction
14. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on our website with the updated date. Continued use of our website or services constitutes acceptance of modified terms.
15. Contact Information
For questions about these Terms of Service, contact us at: Email: support@amyspups.com Phone: 737-316-6518.
16. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in effect.
17. Entire Agreement
These Terms of Service, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and Amy’s Pups regarding your use of our website and services.